About our client
Our client is a global technology company that has been at the forefront of data innovation for over four decades. With offices across North America, Europe, and APAC, they support large enterprise clients in making better decisions through advanced analytics, data science, and cloud-based platforms.
Their European tech hub combines enterprise-level scale with innovation-driven AI initiatives. The team works on real-world use cases, particularly in finance and regulated industries, where generative AI is applied to large operational and log-based datasets.
The company fosters an open, knowledge-sharing culture where experimentation is encouraged, and AI solutions are built with long-term scalability and measurable business impact in mind.
For a key French banking customer, we are strengthening a Czech-based team responsible for the stability, performance and continuous optimization of a mission-critical Teradata DWH platform.
Job description
This role combines L1/L2 Production Support with hands-on Teradata DBA responsibilities in a structured, SLA-driven banking environment.
You will operate in a ticket-based setup (Jira), ensure production stability, coordinate incident resolution and actively contribute to performance optimization of the Teradata ecosystem.
Production Support (ITIL L1/L2)
• Act as a “Detect, Prevent & Resume” specialist for the ETL/DWH production environment
• Handle L1/L2 support within a structured ITIL framework
• Monitor dashboards, alerts, email, and Teams communication
• Lead and coordinate RCA activities in collaboration with Level 3
• Ensure SLA compliance and data availability for business users
• Prepare and deliver daily operational reports to the client
• Prepare monthly performance and activity reports
Teradata DBA Responsibilities:
• Manage performance of production and development databases
• User creation and access management
• Deploy hotfix packages in pre-production environments
• Monitor system performance using Teradata Viewpoint
• Review system reports and prepare performance assessment reports with optimization recommendations
• Identify and quantify improvement opportunities
• Analyze poorly performing BI/ETL queries and recommend restructuring, PPI adjustments or index changes
• Perform optimal index analysis (add/drop recommendations)
• Monitor workload groups to ensure SLA compliance
Requirements
• Experience in Production / Application Support (Level 1 & 2) within enterprise environments
• Solid understanding of ETL processes and Data Warehouse concepts
• Experience with UNIX is a must
• Experience with index analysis and optimization, query performance troubleshooting, and monitoring tools (e.g., Teradata Viewpoint)
• Experience working with Jira or similar Quality / Ticketing systems
• ITIL-oriented mindset
• English fluency (French is an advantage)
Offer & Terms
• Cooperation model: B2B / Freelance
• Duration: Initial 12-month engagement with strong probability of extension
• Allocation: Full-time
• Location: Czech Republic (hybrid model – 2 days onsite per week)
• Working hours: Rotation between 8:00–17:00 and 9:00–18:00
• Business calendar: French calendar (work during Czech public holidays may be required)
• Travel: Occasional business travel to France possible
More information
This opportunity is open to candidates based in the Czech Republic with valid EU work authorization and the ability to cooperate on a B2B/freelance basis.
The selection process is led by a senior IT recruiter with strong technical background, ensuring a relevant and professional discussion.
If this sounds like you, we’d love to hear from you.
